Call Center Coaching (TCC)

{
  "@context": "https://schema.org",
  "@type": "Course",
  "url": "https://voicebusiness.com.au/courses/call-center-coaching-tcc",
  "name": "Call Center Coaching (TCC)",
  "description": "A great course for Call Centre Staff. This course is designed to develop and foster good individual and team call centre communication skills. In this course you will learn what it takes to deliver great customer service through the phone.",
  "publisher": {
    "@type": "Organization",
    "name": "The Voice Business",
    "url": "https://voicebusiness.com.au"
  },
  "courseName": "Call Center Coaching (TCC)",
  "courseCode": "TCC",
  "provider": {
    "@type": "Organization",
    "name": "The Voice Business",
    "url": "https://voicebusiness.com.au"
  },
  "timeRequired": "1 x 4 hr workshop, 1 x 8 hr workshop",
  "courseMode": [
    "online",
    "onsite",
    "blended"
  ],
  "location": {
    "@type": "Place",
    "name": "Australiawide"
  },
  "offers": {
    "@type": "Offer",
    "availability": "PreOrder",
    "category": "individual",
    "priceCurrency": "AUD"
  },
  "hasCourseInstance": [
    {
      "@type": "CourseInstance",
      "courseMode": [
        "online",
        "onsite",
        "blended"
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      "availability": "PreOrder",
      "location": {
        "@type": "Place",
        "name": "Australiawide"
      },
      "offers": {
        "@type": "Offer",
        "price": "4235",
        "availability": "PreOrder",
        "category": "individual",
        "priceCurrency": "AUD"
      },
      "courseWorkload": "PT1H",
      "courseSchedule": "PreOrder"
    },
    {
      "@type": "CourseInstance",
      "courseMode": [
        "online",
        "onsite",
        "blended"
      ],
      "availability": "PreOrder",
      "location": {
        "@type": "Place",
        "name": "Australiawide"
      },
      "offers": {
        "@type": "Offer",
        "price": "6295",
        "availability": "PreOrder",
        "category": "individual",
        "priceCurrency": "AUD"
      },
      "courseWorkload": "PT1H",
      "courseSchedule": "PreOrder"
    }
  ],
  "teaches": [
    "Call Centre Speak - breathing, diction, vocal variety and projection",
    "Call Centre Movement - how to move, gesture and use space effectively",
    "Call Centre Work desk \u2013 how to organise yourself and your material",
    "Call Centre Attitude \u2013 how to manage emotions and attitude"
  ]
}