Emotional Value - Customer Service Coaching (EQC)

{
  "@context": "https://schema.org",
  "@type": "Course",
  "url": "https://voicebusiness.com.au/courses/emotional-value-customer-service-coaching-eqc",
  "name": "Emotional Value - Customer Service Coaching (EQC)",
  "description": "This course is designed to develop your ability to create a quality customer service experience for both the customer and yourself. In business today customers want more than just efficiency, they want 'emotional value' - the positive feelings that good products and services bring. This in turn reflects directly on your business's bottom line. Good service brings good monetary rewards. Excellent emotional awareness and management of yourself and others is the prerequisite for this type of 'emotional value'. In this course you will learn what it takes to communicate 'good feelings' and develop meaningful lines of contact - even with a difficult customer.",
  "publisher": {
    "@type": "Organization",
    "name": "The Voice Business",
    "url": "https://voicebusiness.com.au"
  },
  "courseName": "Emotional Value - Customer Service Coaching (EQC)",
  "courseCode": "EQC",
  "provider": {
    "@type": "Organization",
    "name": "The Voice Business",
    "url": "https://voicebusiness.com.au"
  },
  "timeRequired": "1 x 4 hr workshop",
  "courseMode": [
    "online",
    "onsite",
    "blended"
  ],
  "location": {
    "@type": "Place",
    "name": "Australiawide"
  },
  "offers": {
    "@type": "Offer",
    "availability": "PreOrder",
    "category": "individual",
    "priceCurrency": "AUD",
    "price": "4235"
  },
  "hasCourseInstance": {
    "@type": "CourseInstance",
    "courseMode": [
      "online",
      "onsite",
      "blended"
    ],
    "availability": "PreOrder",
    "location": {
      "@type": "Place",
      "name": "Australiawide"
    },
    "offers": {
      "@type": "Offer",
      "price": "4235",
      "availability": "PreOrder",
      "category": "individual",
      "priceCurrency": "AUD"
    },
    "courseWorkload": "PT4H",
    "courseSchedule": "Scheduled"
  },
  "educationalLevel": "Anyone who wants to give outstanding customer service",
  "teaches": [
    "Customer Speak - breathing, diction, vocal variety and projection",
    "Movement Skills - don\u2019t let your body undermine your message",
    "Emotional Value - discover what it is and how you can become great at delivering it",
    "Looking after yourself - learn how to get a grip on your emotions and attitude"
  ]
}